109 replies to this topic

[tony11139]

Hi again! I found the problem! i don't know if someone bought the game on ebay but look the stupid problem i had.When i install the game for the first time i put the patch 1.3 and the game doesn't work ( crash after 3 sec black screen ) so i uninstall it and install it. After that i start the game before installing the patch and the game work perfectly... then i look on the left down corner and i saw PATCH 1.3F ENG! that was the problem..the patch was already installed! The first time i installed the game i put the patch 1.3 before test it , so the patch was installed 2 times that's why it crash to the desktop and that's why everything i do in the forum and FAQ doesn't work !

I hope this can help other people with the same problem!

btw thanks for the hints on the forum!

[acather96]

Morning all,

I have this problem, after having to reinstall Emergency 4 - upon loading the program, it opens with a black screen and then closes almost instantly. I've tried compatability mode, running as an admin, updating graphic card drivers, running on one core/creating a batch file, reinstalling but nothing works. I'm running Windows Vista Home Premium on a HP G60 120EM. Attached is a logfile and DXDIAG.txt - thanks in advance

Attached Files

•  DxDiag.txt   36.74KB   113 downloads
•  logfile.txt   3.23KB   117 downloads

[Xandarb]

Morning all,

I have this problem, after having to reinstall Emergency 4 - upon loading the program, it opens with a black screen and then closes almost instantly. I've tried compatability mode, running as an admin, updating graphic card drivers, running on one core/creating a batch file, reinstalling but nothing works. I'm running Windows Vista Home Premium on a HP G60 120EM. Attached is a logfile and DXDIAG.txt - thanks in advance

In the logfile you can see that the resolutionthing fails. So, I would guess that you should play around with this value.

Here is a useful link!
http://forum.emergen...ing-resolution/

[acather96]

Thanks for the quick response, I'll give that a try now

Nope, no change

[acather96]

Any ideas anyone?

[acather96]

Interestingly, when I install the program it will run once in a funny resolution, but not again

[Oleander29]

Hello all,

So, I played Emergency 4 for a while... These forums were extremely helpful in getting the LA mod to work, thanks for that! Then I defragged my computer and immediately after, I started getting this problem where it crashes after one second of a black screen. So, I was tired of fighting with it (I spent many hours!) and gave up. Two days ago, I decided to try uninstalling and reinstalling the progam; it worked, I played the regular game for about two hours and then stopped for a while. When I tried to load it back up, boom, same problem. So, I tried uninstalling and reinstalling. This time, it didn't work; and it still won't work.

I'm attempting to update my drivers but the Intel links at the top of this thread don't work. The links take you to the Intel driver center, but when you try to pick which driver you want to update, Intel says 'page not found'. So, I updated Java to get the Intel driver detection to work, and of course, it won't, so I can't seem to update my drivers.

I also tried editing the screen resolution in em4.cfg, but naturally, it's not letting me save: "Cannot create the C:\Program Files\WizardWorks\911 - First Responders\em4.cfg file. Make sure the path and file name are correct." Well, since I'm simply trying to save OVER the old file, the path and file are correct. I'm also not viewing it as a read-only.

As I said, the game worked plenty of times on the regular resolution, then the defrag messed it up (at least, I'm blaming it on that, it could be a coincidence). Then it worked again, now it's back to not working. It's really a wonderful game... And I feel like it's worse for me because I've already played it! You know, they say it's worse to become blind later in life than at birth because you know what your missing? Well, I know what I'm missing! And I'm in mourning! I appreciate any help you might be able to give; my dxdiag and logfile are attached.

EDIT: Okay, I got the Intel driver detector/updater to work, and it tells me my drivers are current and up-to-date, so that's unfortunately out. Any ideas as to why the em4.cfg isn't working? Thanks!

EDIT2: Thanks to someone else in this thread, I found a mod that allowed me to download the em4.cfg file. I did that, edited it for 800x600, and then saved it overtop of the old em4.cfg file. It worked. Yay, I thought, but the game still blacked out anyway. So, back to sqaure one, it does appear...

EDIT3: YAY! I changed my system screen resolution to 800x600; not only did the game load, but it's loading better than it used to (before the mouse used to be very jerky). Thank you for all the help you gave everyone else! I feel like those people who call tech support and then sit on hold for an hour and then they figure it out like five seconds before tech support answers and you're all like, "Sorry, I don't need you anymore, HAAAA..." Sorry, I'm a little excited now.

Attached Files

•  DxDiag.txt   40.59KB   115 downloads
•  logfile.txt   3.19KB   114 downloads

[joeyf327]

Can you help me? My mods work fine except for the manhattan mod. Thanks!

I have my compatibility settings on with administrator and I have it set on Window XP .

Attached Files

•  DxDiag.txt   0bytes   106 downloads
•  logfile.txt   0bytes   109 downloads

[chrisfarmer13]

ok so i got an issue im not sure why my game stoped working i updated my drivers & it did not help the game always worked on here before & i have not installed any new software


EDit: Anyone? please help

Edited by chrisfarmer13, 01 January 2013 - 07:53 AM.

[Rafferty Margodt]

hey guys a whil i ago my pcwas infectedwitha virus so my brother reinstalled windowsvista
since that i cant play anymore anyonewane help me using teamview

I've tried compatability mode, running as an admin

[SISSwiss]

Hy.
I have problems to run em4. A few months back the game work nicely.
I start the game and apear a black screen and don't run the game i have my log file and dxdiag atached.

Can sombody help me please..

Attached Files

•  DxDiag.txt   26.72KB   78 downloads
•  logfile.txt   51.42KB   83 downloads

[SISSwiss]

No ideas??? I want play em4... please...

[Xandarb]

Well try the usual.

1. Run as admin (rightclick the icon and choose run as admin)
2. Reinstall game


Have you installed any new codecs or programs like Ovi suite or played around in Nvidia Control panel (or similar)?

[SISSwiss]

Well try the usual.

1. Run as admin (rightclick the icon and choose run as admin)
2. Reinstall game


Have you installed any new codecs or programs like Ovi suite or played around in Nvidia Control panel (or similar)?

I have try run as admin don't work.
re-install the game and don't work.

What do you mean with "Have you installed any new codecs or programs like Ovi suite or played around in Nvidia Control panel (or similar)?" ?

[Xandarb]

Well, have you installed anything since it worked last time?

[SISSwiss]

Well, have you installed anything since it worked last time?

games Just GTA 4, rome total war, order of war.
for my job progecad 2011, sketchup,


I gone try to re-install the windows 7, with the cd who comes with computer.

[Ace]

Still didn't work link attatched

Attached Files

•  Info.zip   96.85KB   140 downloads

[Dmunden]

HI All,

Relitively the same issue everyone else is having. I purchased the game via amazon in december Downloaded installed play for a few weeks. Than i reformatted Hdd, redownloaded again n played again no issues. Recently downloaded again to put it back on my hdd, now i get a black splash screen and i have had no problems before at all. I'm upset because i have tried everything.

Redownloaded, deleted from registry, uninstalled and tried all over again multiple times over the past 3 days.

Any ideas on how to fix this i doubt atari is going to be able to help figured i come to experts in this game.

thanks in advanced
 logfile.txt   2.27KB   81 downloads
 DxDiag.txt   33.06KB   118 downloads

[theparanoid]

HI All,

Relitively the same issue everyone else is having. I purchased the game via amazon in december Downloaded installed play for a few weeks. Than i reformatted Hdd, redownloaded again n played again no issues. Recently downloaded again to put it back on my hdd, now i get a black splash screen and i have had no problems before at all. I'm upset because i have tried everything.

Redownloaded, deleted from registry, uninstalled and tried all over again multiple times over the past 3 days.

Any ideas on how to fix this i doubt atari is going to be able to help figured i come to experts in this game.

thanks in advanced

did you update your video drives?

[Dmunden]

Yeah, i've updated everything, I actually just reformatted my hdd, and installed and played, Only issue i was having then, is that it would crash when i were to quit. Now that the windows updates are installed it is doing the same thing again a splash screen.

I'll double check the video drivers again, but everything is reupdated.

Edit 1: All updates for pc and drivers have been made. I've installed all windows updates that are avaible to me. Still same thing.