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Solution to crash to desktop (After 2 seconds black screen)


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#21 Xplorer4x4

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Posted 08 January 2011 - 05:33 PM

1.If you have the game CD then it's great.If you do not have the CD then no point.

Not true. You should be able to just launch the installer exe and follow your instructions all the same.

Please DO NOT PM ME for help. Ask your questions on the forum to help others with the same issue.

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#22 shrey

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Posted 09 January 2011 - 07:43 AM

right

#23 Agusx

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Posted 12 January 2011 - 08:04 PM

Hello,
I need help please. The same happens to me. Is there a solution? i really wanted to play this game!!
Thanks!!!!

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#24 Xplorer4x4

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Posted 12 January 2011 - 09:32 PM

Is there a solution?

Did you read the first post? Did you try whats in the first post?

Please DO NOT PM ME for help. Ask your questions on the forum to help others with the same issue.

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#25 Agusx

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Posted 12 January 2011 - 11:48 PM

Did you read the first post? Did you try whats in the first post?


,
Yes. My driver is the latest, i´ve tried all the rest in previous post and still nothing ...

I dont know if is there some other requirement that i dont have....computers is not my thing :( :(

#26 MikeyPI

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Posted 13 January 2011 - 01:25 AM

Well technically you are under the minimum system requirements on processor, not by much but you are so that might be the culprit.

You can also try manually changing the screen resolution, according to your dxdiag your current screen size is smaller than what the game is running in, it might not be compatible with your monitor.

1.open "em4.cfg" in notepad
2.under the edit tab select find and enter the following:
<var name="r_xres" value="1024" />
    <var name="r_yres" value="768" />
'

3.Change the values from it's current setting to:
<var name="r_xres" value="800" />
    <var name="r_yres" value="600" />
Save the config file and try again.

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#27 Agusx

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Posted 13 January 2011 - 05:25 AM

Well technically you are under the minimum system requirements on processor, not by much but you are so that might be the culprit.

You can also try manually changing the screen resolution, according to your dxdiag your current screen size is smaller than what the game is running in, it might not be compatible with your monitor.

1.open "em4.cfg" in notepad
2.under the edit tab select find and enter the following:

<var name="r_xres" value="1024" />
    <var name="r_yres" value="768" />
'

3.Change the values from it's current setting to:
<var name="r_xres" value="800" />
    <var name="r_yres" value="600" />
Save the config file and try again.


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#28 Guest_Ericd140_*

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Posted 22 March 2011 - 04:43 AM

Hello i am looking for some help. I have removed pretty much all codex, installed all the latest drivers and i tried to run the game in compatibility mode. The game used to run okay till my old graphic card bit the dust. So now i am running duel Nvidea gtx 470s in sli mode (turned that off and didn’t work either). When i try to run the game the first intro screen / splash screen tries to load but freezes and goes into a grid / messed up mode. Sound works fine and i cant skip the into. After a min or 2 the Blue screen of death pops up stating that the video is stuck in a infinite loop and windows has shut down my system to prevent damage. Please help i hope someone is still looking at this post :/ Hopefuly some one is up for this challange!

Thanks
Eric









Attached File  DxDiag.txt   66.47KB   281 downloadsAttached File  logfile.txt   50.72KB   188 downloads

#29 DamienHendricks

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Posted 25 March 2011 - 09:01 AM

I have updated by drivers since 2/10/2011 and I am still getting kicked to the desktop after 1-3 seconds. Can anyone help?

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#30 leahcim512

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Posted 26 March 2011 - 04:23 PM

I have updated by drivers since 2/10/2011 and I am still getting kicked to the desktop after 1-3 seconds. Can anyone help?


It does mention in your dxdiag that your drivers are dated back to 25/11/2010 not sure if that could be the issue, I will have a look at your files and keep you posted

-Leahcim

EDIT
----
Seeing your logfile, it may be due to your screens set to an irregular resolution, try setting the resolution to defaults, this depends on your graphics card though, I approve of your G15 Keyboard too! :schreiben:
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#31 leahcim512

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Posted 26 March 2011 - 04:34 PM

Hello i am looking for some help. I have removed pretty much all codex, installed all the latest drivers and i tried to run the game in compatibility mode. The game used to run okay till my old graphic card bit the dust. So now i am running duel Nvidea gtx 470s in sli mode (turned that off and didn’t work either). When i try to run the game the first intro screen / splash screen tries to load but freezes and goes into a grid / messed up mode. Sound works fine and i cant skip the into. After a min or 2 the Blue screen of death pops up stating that the video is stuck in a infinite loop and windows has shut down my system to prevent damage. Please help i hope someone is still looking at this post :/ Hopefuly some one is up for this challange!

Thanks
Eric

Attached File  DxDiag.txt   66.47KB   281 downloadsAttached File  logfile.txt   50.72KB   188 downloads


Alright, looking at your log file you may have to re-install the game, its unable to find many game files whilst starting up. I would say to do the following:
1- Uninstall game
2- Uninstall drivers
3- Re-install drivers
4- Re-install game

Let me know how that goes for you.

-Leahcim
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#32 Cerb

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Posted 14 April 2011 - 12:07 PM

I cant download the drivers.... please help me in the post "Crash"... please

#33 Guest_MatthewSlaton_*

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Posted 26 April 2011 - 07:33 PM

When I ever I try and launch the game the screen goes black and their is a white outline in the middle that looks like a window. I got the game off of D2D and my drivers are all up to date.

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#34 NM mod

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Posted 30 April 2011 - 04:39 AM

thnx but when I entered intel web page and downloaded the grafic chipmy EM4 is still not working

#35 Alex03

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Posted 30 April 2011 - 02:47 PM

Did you reinstall the game?

#36 randomizer

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Posted 10 August 2011 - 09:28 AM

I start EM4 and it crashes after opening black window for 2 seconds
Please help
Attached File  DxDiag.txt   0bytes   125 downloads
Attached File  logfile.txt   0bytes   106 downloads
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#37 Jacob2442

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Posted 29 August 2011 - 07:44 AM

Im haveing the same problem bought it off of atari I had it working before but had to wipe everything off my comp.... I have done everything people have told yet nothing is workign any help would be great thanks

#38 chrisfarmer13

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Posted 01 September 2011 - 05:39 AM

hi ok heres my problem i had to download this on my current pc cause mine broke upon downloading it everything went great but when i star it screen goes black then crash's to desktop, also when i had it on my old pc i had to get a new code to activated this time when i did it i used the orginal code that did not work &amp; it activated could that be related to the pronlem log file attached


EDIT: ok never mind i found the problem after looking in add/remove programs i found k-lite mega codec i removed k lite &amp; game now works thanks for the k lite tips guys

Edit 2:i recently stoped playing to play 18 wheels of steel american long haul &amp; when i came to play 911 first reponders/em4 it goes black then crash's just like it orginaly was doing i checked no codecs on here i tryed opening installer &amp; do repair mode no help tryed the changing the thing from 1024 x 768 to 800 x 600 nlack screen with lighter black screen in the middle but then crashd back to desktop i changed it back to 1024 x 768 since thats what my pc is set too please help


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#39 jwillie

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Posted 22 December 2011 - 05:25 AM

I have no clue what I need to do. I am not computer savy at all. I cant even figure out how to upload my dxdiag to here. Please help me! Thanks
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#40 tony11139

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Posted 29 December 2011 - 02:42 AM

I had the same problem with the black screen and crash after 3 second and it said to insert CD and something about the copy ... I bought the game on EBAY Collection with EM3/EM4

All my card is updated and i check on the * FAQ * and try with no anti virus ... I'm at work right now but before i goes here i delete the K-LITE CODEC but i did'nt have the time to check if it work i'll tell you back tomorow .

I hope it work...

while waiting for maybe someone can check my Dxdiag ?

I just tried it and it don't work ... the error said :

COPY PROTECTION CHECK FAILED.PLEASE INSERT EM4 INSTALLATION CD ROM INTO DRIVE AND RESTART THE GAME

I don't know why it write that .. the CD is in the computer ...
______________________________________________________________________________
jwillie


Posted 22 December 2011 - 05:25 AM
I have no clue what I need to do. I am not computer savy at all. I cant even figure out how to upload my dxdiag to here. Please help me! Thanks
______________________________________________________________________________

Check under the window of where you write , there is an attach files. Just open it up your file and it will appear on your post.

Edited by tony11139, 29 December 2011 - 03:57 PM.