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Everything works in-game apart from the Operator


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#1 Pandemic

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Posted 22 October 2009 - 08:48 PM

Hi, I have the English Version of Emergency 4 and it's running on Vista Home Premium 64bit.

Onto the problem, at times when I go load a mission, the operator will discuss the mission at the loading screen, once I get in-game, I can hear the noises of sending in emergency vehicles but shortly after it will just cut out.

Everything else works like fire noises, doors closing, hoses etc but the only thing that doesn't work properly is the operator. He just cuts out as soon as I get in-game.

Edit: Sorry for placing in the wrong section.
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#2 Guest_mrpolice1996_*

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Posted 22 October 2009 - 08:50 PM

Hi, I have the English Version of Emergency 4 and it's running on Vista Home Premium 64bit.

Onto the problem, at times when I go load a mission, the operator will discuss the mission at the loading screen, once I get in-game, I can hear the noises of sending in emergency vehicles but shortly after it will just cut out.

Everything else works like fire noises, doors closing, hoses etc but the only thing that doesn't work properly is the operator. He just cuts out as soon as I get in-game.

What do you mean by 'cuts out' - just stops talking?

#3 Pandemic

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Posted 22 October 2009 - 08:51 PM

What do you mean by 'cuts out' - just stops talking?

Yes, as soon as I get in-game, I can see the operators lips moving, but I can't hear him.
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#4 Atomic Monkey

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Posted 22 October 2009 - 08:51 PM

Oh whoops! I told this person to post his problem here, I guess he missed the Technical part of the Sub Fourms, can someone move this there?

Technical Fourm:
http://forum.emergen...hp?showforum=42

Pandemic, Please read this:
We are going to need you to upload some files that tells us a bit more about your computer and driver information (Technical stuff)

To do this,

Have your logfile from your game so that it may be reviewed.

EX: C:\Program Files\Wizardworks\Emergency 911 First Responders\Logfile.txt.

Get your DirectX Diagnostic Log
Go to your Start button, and use the RUN command.
Type in dxdiag and press ok.

After it does it's diagnostic save the information file somewhere you can find it and upload it here, along with the LOGFILE.

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#5 randomperson139

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Posted 22 October 2009 - 08:52 PM

Have you tried reinstalling the game?
Please post a logfile and a dxdiag.
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#6 Pandemic

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Posted 22 October 2009 - 08:53 PM

Have you tried reinstalling the game?

Umm, no, I'll try that now.

Hopefully when I'm back you'll still be hear? :)
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#7 randomperson139

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Posted 22 October 2009 - 08:54 PM

Umm, no, I'll try that now.

Hopefully when I'm back you'll still be hear? :)

Yes....I'll still be here :P
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#8 Guest_mrpolice1996_*

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Posted 22 October 2009 - 08:56 PM

OK,
If doesn't work post your:
LOGIN FILE
DXDIAG FILE
please.
:)

#9 Pandemic

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Posted 22 October 2009 - 08:56 PM

Yes....I'll still be here :P

Heres my dxdiag thingy

Attached Files


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#10 Guest_mrpolice1996_*

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Posted 22 October 2009 - 08:58 PM

Heres my dxdiag thingy

Thanks :gut:

#11 Pandemic

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Posted 22 October 2009 - 09:02 PM

Thanks :gut:

Thanks very much everyone for assisting me with this problem. :)

Heres the Emergency 4 logfile

Attached Files


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#12 Guest_mrpolice1996_*

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Posted 22 October 2009 - 09:03 PM

Thanks very much everyone for assisting me with this problem. :)

Heres the Emergency 4 logfile

No problem :)
right i'll have a look at this one.

#13 randomperson139

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Posted 22 October 2009 - 09:03 PM

Thanks very much everyone for assisting me with this problem. :)

Heres the Emergency 4 logfile

No problem :)

Thanks for the logfile.
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#14 Atomic Monkey

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Posted 22 October 2009 - 09:04 PM

I'll take a quick look at it also, But I'm leaving you two at it because I'm busy for today.

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#15 Guest_mrpolice1996_*

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Posted 22 October 2009 - 09:34 PM

OK, had a look at both.
sorry but noting important jumps out at me :(
i'm sure some computer expert will find whats wrong!
I'm sorry :(
I'll look again tomorrow and see if there's anything i have missed

#16 randomperson139

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Posted 22 October 2009 - 09:38 PM

I can't find anything either. :gruebel:
Did you try reinstalling the game?
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#17 Pandemic

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Posted 22 October 2009 - 09:39 PM

I can't find anything either. :gruebel:
Did you try reinstalling the game?

It's fine everyone.

I'll try now.

Does anyone have MSN so it can be faster communication?

Edit: By the way, I did repair instead of uninstalling then re-installing if thats okay?
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#18 Pandemic

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Posted 22 October 2009 - 09:49 PM

Okay, repairing the thing didn't work so I'll have to try re-install it later this afternoon.
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#19 pyrothijs

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Posted 23 October 2009 - 09:20 AM

Okay, repairing the thing didn't work so I'll have to try re-install it later this afternoon.


You have a codec problem. See the Technical Help FAQ for more information and a program to detect the bad codecs.

greetz,PyroThijs, (Moderator/FAQ author)
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#20 Pandemic

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Posted 23 October 2009 - 10:13 PM

You have a codec problem. See the Technical Help FAQ for more information and a program to detect the bad codecs.

Oooo, and by getting this program, will it remove the thing that's stopping the operator from talking?

Edit: I looked at the FAQ's and it says,
DO NOT install any codec packs like K-LITE or samsung mobile phone software (all codec packs with MPG1 software).
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