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#1 Eremal

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Posted 11 February 2008 - 12:51 AM

When i start the game, the screen goes black for a few secs, then crashes back to desktop, just about when i would expect to see the first intro movie.

I just reinstalled the game twice, first time w/o removing the mods, 2nd time i even deleted what was left in the folder.

Please help :(

irregularities i found (though i have no idea what they really mean or how to fix)

?BLFileSystem::DeviceFromFilename("mod:Textures\Previews\curveview_nos3tc.tga"): unknown device name in URL
?ERROR: dynlight.vsf Version 3.0.0.0 or higher required!

Got 3 of these:
?Cannot add default animation set to P: incompatible bone structure?

Also got a whole bunch of cursor and icon missing.
...
command icon mod:UI/Game/Icons/Commands/M18EvacuateStation_over.dds not found
command icon mod:UI/Game/Icons/Commands/M18EvacuateStation_mousedown.dds not found
cursor mod:UI/Game/Icons/Cursor/M18EvacuateStation.dds not found
command icon mod:UI/Game/Icons/Commands/M19EnterPanelRoom_disable.dds not found
command icon mod:UI/Game/Icons/Commands/M19EnterPanelRoom_normal.dds not found
command icon mod:UI/Game/Icons/Commands/M19EnterPanelRoom_over.dds not found
command icon mod:UI/Game/Icons/Commands/M19EnterPanelRoom_mousedown.dds not found
cursor mod:UI/Game/Icons/Cursor/M19EnterPanelRoom.dds not found
command icon mod:UI/Game/Icons/Commands/M19EnterTunnel_disable.dds not found
....

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#2 Stan

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Posted 11 February 2008 - 07:51 AM

Hi,

Update your graphic drivers
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#3 Eremal

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Posted 11 February 2008 - 03:29 PM

Hm, it worked thanks. Any idea why the game stopped working suddenly?

#4 Stan

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Posted 11 February 2008 - 03:43 PM

Hm, it worked thanks. Any idea why the game stopped working suddenly?


I've no clue, normally it should dot hat since the begin if you never changed the drivers since install.
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#5 Eremal

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Posted 20 April 2008 - 10:46 AM

Well, EM4 wont start up again (neither the game nor the editor) the screen just turns black for a few secs, then boots me to desktop.

The logfile is about identical, though there is this at the bottom:
!WARNING: global listener object is still registered! Unregister listener before destroying object!

Ive tried reinstalling the game, updating and rollbacking the graphics drivers, without any luck.

Hmm, cant upload the logfile either it seems, but thats not related to the game :P


EDIT: Nvm, I rolled back the drivers once more, and now it worked.

#6 Eremal

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Posted 16 May 2008 - 03:29 PM

I've found out what does it (i think). When i boot with my second monitor (TV) on standby, the game messes up. If i boot with the cable unplugged or the tv on the correct channel, it works fine. I have a LG 37LB2R

#7 Dominic22

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Posted 21 May 2008 - 09:20 PM

When I play for a short time this happens: the screen goes black for a few secs, then crashes back to desktop

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#8 Stan

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Posted 22 May 2008 - 07:29 AM

There we go:

!Graphics system: Intel Intel 945GM


lol On-Board graphics, well that is not a problem if the rest is okay

Do you have new graphic drivers?

|Extension GL_NV_register_combiners not available
|Extension GL_NV_register_combiners2 not available
|Extension GL_NV_texture_env_combine4 not available
|Extension GL_NV_texture_shader not available
|Extension GL_NV_vertex_program not available
|Extension GL_NV_vertex_program1_1 not available
|Extension GL_NV_occlusion_query not available
|Extension GL_EXT_paletted_texture not available
|Extension GL_ATI_separate_stencil not available
|Extension GL_EXT_texture_rectangle not available


A lot of extensions required to play the game isn't available

Processor: Intel® Core™ Duo CPU T2450 @ 2.00GHz (2 CPUs), ~2.0GHz


Did you try running the game on one core?

Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Memory: 1014MB RAM
Display Memory: 224 MB
Dedicated Memory: 0 MB
Shared Memory: 224 MB


And I don't think you have enough RAM for this kind of things on your laptop...

+1014 MB of ram
-224 mb of ram that are shared with the display device
--------------
=790 mb

Funny is that the recommended system memory for Vista Home Premium is 1gb
Minimum requirement for 911 First responders is 512mb

I'm quite sure you run out of memory as soon as you launch the game


All I can suggest you is to try to run the game on one cpu core and to run the game on high priority. Even though I don’t guarantee this will work as your system isn’t made for gaming at al

Regards,
Stan
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#9 Guest_FergusonR_*

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Posted 04 January 2010 - 11:15 PM

I have a Vista Home Premium laptop, when i downloaded the demo, it installed fine but i have the same problem. It crashes after a black screen for 2 or 3 seconds then the desktop loads, theres no error message or anything, just back to the desktop.

I have 2046 MB RAM

32-Bit Operating System

My logfile says this:

Extension GL_EXT_texture_filter_anisotropic not available
|Extension GL_EXT_texture_lod_bias not available
|Extension GL_ARB_multitexture not available
|Extension GL_ARB_texture_env_dot3 not available
|Extension GL_ARB_texture_env_subtract not available
|Extension GL_EXT_texture_edge_clamp not available
|Extension GL_EXT_texture_env_add not available
|Extension GL_EXT_texture_env_combine not available
|Extension GL_EXT_texture_cube_map not available
|Extension GL_ARB_texture_compression not available
|Extension GL_EXT_point_parameters not available
|Extension GL_EXT_clip_volume_hint not available
|Extension GL_EXT_vertex_weighting not available
|Extension GL_EXT_separate_specular_color not available
|Extension GL_EXT_stencil_wrap not available
|Extension GL_EXT_vertex_shader not available
|Extension GL_EXT_multi_draw_arrays not available
|Extension GL_ATI_fragment_shader not available
|Extension GL_ATI_pn_triangles not available
|Extension GL_ATI_map_object_buffer not available
|Extension GL_NV_texgen_reflection not available
|Extension GL_NV_fence not available
|Extension GL_NV_blend_square not available
|Extension GL_NV_register_combiners not available
|Extension GL_NV_register_combiners2 not available
|Extension GL_NV_texture_env_combine4 not available
|Extension GL_NV_texture_shader not available
|Extension GL_NV_vertex_program not available
|Extension GL_NV_vertex_program1_1 not available
|Extension GL_NV_occlusion_query not available
|Found Extension GL_EXT_paletted_texture
|Extension GL_ATI_separate_stencil not available
|Extension GL_EXT_texture_rectangle not available
|Extension GL_ARB_depth_texture not available
|Extension GL_ARB_shadow not available
|Extension GL_SGIS_generate_mipmap not available
|Extension GL_ARB_vertex_buffer_object not available
[b]?ERROR: The Vision engine requires support for the ARB_multitexture extension!
Please make sure you have the latest video drivers installed for your 3D card.
[/b]
|Extension GL_ARB_shader_objects not available
|Vertex Buffer Object extension not found - disabling fast geometry memory!
!WARNING: global listener object is still registered! Unregister listener before destroying object!

What do i do? if theres something you need to know about my system then ask, but yeah..

What do i do???

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#10 randomperson139

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Posted 05 January 2010 - 12:00 PM

?ERROR: The Vision engine requires support for the ARB_multitexture extension!
Please make sure you have the latest video drivers installed for your 3D card.

Try updating your video card drivers.
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#11 Guest_Bandaidken_*

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Posted 03 February 2010 - 05:41 AM

I have a similar error message

Game will play in 911 mode. However, the mod crashes it when I try to load the mod from the mod screen.

I uploaded and installed the very latest graphic card driver, with no improvement.

?ERROR: dynlight.vsf Version 3.0.0.0 or higher required!

?BLFileSystem::DeviceFromFilename("mod:Textures\Previews\curveview_nos3tc.tga"): unknown device name in URL

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#12 randomperson139

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Posted 03 February 2010 - 01:19 PM

What do you mean by crashes? Does the game freeze?

You could aso try downloading and installing drivers from 2008 or something as some of the newer drivers cause problems.
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#13 Guest_Bandaidken_*

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Posted 03 February 2010 - 11:09 PM

What do you mean by crashes? Does the game freeze?

You could aso try downloading and installing drivers from 2008 or something as some of the newer drivers cause problems.


The game goes right to the desktop. Do not pass go, and no 200 bucks!

Seriously, it just blinks and goes to my desktop.

The previous driver was only 2 years old.

Thanks for your reply!

#14 Guest_police mania_*

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Posted 26 April 2010 - 06:35 PM

hi i have the same problem. The screen goes black and goes to desktop, no error. I have reinstated the game and downloaded a configuration patch but it stays the same.

#15 randomperson139

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Posted 26 April 2010 - 06:36 PM

Logfile and DxDiag please. Without these we cannot help you. :)
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#16 Guest_police mania_*

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Posted 26 April 2010 - 07:23 PM

here

here

#17 randomperson139

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Posted 26 April 2010 - 07:32 PM

DXDiag?
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#18 willa078

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Posted 03 May 2010 - 05:42 PM

My game does the exact same.

After a few seconds of a blank screen, it crashes back to the desktop. It has never done this before and after reading some of the messages on this post, i updated by graphics card but the same thing still happens.

If i need to roll back my graphics card, how do i do that?

Thanks

#19 rvcfire2

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Posted 08 May 2010 - 07:35 AM

Ok, so....I've read all these posts and the same thing is happening to me. Double clicking the game icon, the game starts to load, screen goes black for 2 seconds and then returns to the desk top. I've tried everything. Updating the video card, the graphics driver, going into compatibility mode, nothing works. I've been playing EM4 for about a year now and my computer recently crashed. My windows XP has been restored, the game redownloaded to my computer and now I cant launch it. Any help would be good help. Thanks!!!

#20 pyrothijs

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Posted 08 May 2010 - 02:43 PM

Logfile and DXDIAG file please, else we cannot help you.

greetz,PyroThijs, (Moderator/FAQ author)
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