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Game crashing on launch


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#1 raousex

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Posted 09 March 2015 - 09:49 PM

I haven't played EM5 for a while due to lack of mods, but now I decided to give it a go anyway.

But as soon as i press play (steam version) it gives me a crash error (Emergency 5 deluxe has stopped working) the same thing happens when i try to start the launcher, although i get another message (the application was unable to start correctly (0xc000001d). Click OK to close the application.)

 

I guess this is an issue i got with the latest patch. 

 

I've reinstalled the game, reinstalled vc++ and reinstalled directx but nothing works. 

 

Anyone else have the same problem? Or even better, the solution?



#2 lproductions

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Posted 10 March 2015 - 01:02 AM

try scanning for malware. i researched the error on some other forums and people had this problem and it was caused by a virus/malware.



#3 raousex

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Posted 10 March 2015 - 09:43 AM

Ok, I'll give it a try. I shouldn't have any malware, but one never knows.

 

 

Update: Did a scan, all it found was some old crack file, still getting the crashes.



#4 Rivan

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Posted 10 March 2015 - 06:31 PM

Can you turn your Anti-Virus and Firewall off, and then try playing the game?..  If the game works, turn either the Firewall or the Anti-Virus back on to see which one of them is causing the game to crash and try again..



#5 raousex

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Posted 10 March 2015 - 06:49 PM

Nope, still crashes.



#6 raousex

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Posted 10 March 2015 - 08:06 PM

Solved it, apparently my service pack installation was damaged. And updating it solved the crashes. Thanks anyway guys!