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won't work on new computer

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#1 ltmauler6

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Posted 14 January 2012 - 05:47 AM

I got a new laptop for christmas. I downloaded the program from the atari site again and loaded it. However it will not run at all. I was wondering if there was a patch, or fix that I need. Thank you.
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#2 Xandarb

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Posted 14 January 2012 - 10:29 AM

So. First of all, please post your DxDiag and logfile!! This will help us help you! Posted Image

"Support read first!" Thread by Stan. Here you can find information about DxDiag and Logfile and how to find them.

How does the crash look? Is it instant blackscreen or do you get into the main menu before crashing? Please describe this.

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#3 ltmauler6

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Posted 15 January 2012 - 12:27 AM

The log file does not exit. no Quadriga in the local. The game does not even load.

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#4 Xandarb

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Posted 15 January 2012 - 01:14 AM

Okay. Well, you could try to set the resolution to 800x600. Do this through the configuration file. Find the lines and edit them to:
<var name="r_xres" value="800" />
<var name="r_yres" value="600" />

the second thing that you should check is whether you have any bad codecs installed. If I don't remember wrong, programs like Nokia PC suite, Samsung studio something, K-lite codec-pack might cause this kind of problems too.

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#5 ltmauler6

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Posted 15 January 2012 - 11:32 PM

I think I found the log file, I ran a windows compat tool and got it the bring the activation screen up. I activated it and it worked. However it was fragmented and slow, so I tried to change the graffics and now the games won't start again. A black screen comes up and then goes away and the game never loads.

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#6 randomperson139

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Posted 15 January 2012 - 11:44 PM

Open the config file (em4.cfg) and find the line that says
<var name="r_xres" value="1280" />
<var name="r_yres" value="1024" />


Change the value for X to 1024 and the value for Y to 768. Save and close the Config file. The game should now work.

You might have to save the file to your desktop and then copy and paste the file back to its original location.
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#7 ltmauler6

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Posted 16 January 2012 - 12:05 AM

what do I open the file with, note pad?
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#8 Xandarb

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Posted 16 January 2012 - 12:07 AM

Yeah, notepad should work just fine!

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#9 ltmauler6

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Posted 16 January 2012 - 12:28 AM

Still is not opening, a window that is all black pops up for a second and then closes.
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#10 ltmauler6

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Posted 16 January 2012 - 01:59 AM

here is the new log file

Edit:

I kept playing with the resolution settings and got it to work. Thanks for all the help guys.

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#11 sniper3369

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Posted 04 February 2012 - 09:02 PM

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