when i click the em4.exe game button i get an error message saying ERROR INCLUDES INFORMATION REGARDING THE CONDITION OF EM4.EXE WHEN THE PROBLEM OCCURED, THE OPERATING SYSTEM AND VERSION AND COMPUTER HARDWARE IN USE: YOUR DIGITAL PRODUCT ID, WHICH COULD BE USED TO IDENTIFY YOUR LICENSE: AND THE INTERNET PROTOCOL (IP) ADDRESS OF YOUR COMPUTER. ?????? that is the error message i get can anydoy help me?
em4.exe crashs even b4 i start the game
Started by
Guest_wishey05_*
, Mar 31 2010 01:03 PM
15 replies to this topic
#2
randomperson139
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Posted 31 March 2010 - 01:17 PM
How did you get the game?
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#3
Guest_wishey05_*
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Posted 31 March 2010 - 01:33 PM
i bought it onlineHow did you get the game?
#4
Tian318
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Posted 31 March 2010 - 09:07 PM
And what where you doing/trying to do when you got this error?
* Lawyer: "Now sir, I'm sure you are an intelligent and honest man--"
* Witness: "Thank you. If I weren't under oath, I'd return the compliment."
#5
Guest_wishey05_*
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Posted 06 April 2010 - 05:05 PM
when i double click on the game icon in my start menu or desktop it flashes up em4.exe has encountered a problem and needs to closeAnd what where you doing/trying to do when you got this error?
#6
pyrothijs
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Posted 08 April 2010 - 04:23 PM
when i double click on the game icon in my start menu or desktop it flashes up em4.exe has encountered a problem and needs to close
Logfile and DXDIAG file (see Technical Help FAQ) else we cannot help you.
greetz,PyroThijs, (Moderator/FAQ author)
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#7
Guest_wishey05_*
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Posted 11 April 2010 - 10:31 PM
I DONT HAVE A LOG FILE IN MY EM4 FILES BUT HERE IS MY DXDIAG
#8
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Posted 12 April 2010 - 08:26 PM
I DONT HAVE A LOG FILE IN MY EM4 FILES BUT HERE IS MY DXDIAG
Stop typing in caps please. I hate being (virtually) yelled at.
From your dxdiag file I can't see any inconsisticies: your drivers are relatively new and you match the minimum system requirements.
But without a logfile I can only guess the cause of the crash. You could try and see if you have one of the codecs installed that is mentioned in the Technical Help FAQ.
But I see you already got a solution on how to trick your PC in creating a logfile in the other topic you created, so I hope that solution works for you. That way you would still be able to upload a logfile here.
greetz,PyroThijs, (Moderator/FAQ author)
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#9
randomperson139
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Posted 12 April 2010 - 08:29 PM
It could be because your computer isn't good enough. 
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#10
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Posted 12 April 2010 - 08:35 PM
Then do this:I DONT HAVE A LOG FILE IN MY EM4 FILES BUT HERE IS MY DXDIAG
Go to your Emergency 4 installation.
Look into the folder: "Emergency4"
(EDIT: Default installation path of Emergency 4 would be this:
C:\Program Files\sixteen tons entertainment\Emergency 4)
Right click on a empty space(once)
From the new menu you select: "Create new -> Textfile"
(the path of the textfile will be then "Your installation path\Emergency 4\logfile.txt")
You rename the file to: If you don't see extensions)"logfile" or(if you do see extensions)"logfile.txt"
start the game and watch it crash.
then upload the logfile.txt to the forum so we can see why it crashed.
* Lawyer: "Now sir, I'm sure you are an intelligent and honest man--"
* Witness: "Thank you. If I weren't under oath, I'd return the compliment."
#11
Guest_wishey05_*
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Posted 12 April 2010 - 10:02 PM
hey ive tryed what you said to do and when i try to start the game the same thing happens, and the log file folder i created is empty? sorry for writing in caps locks
#12
pyrothijs
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Posted 13 April 2010 - 09:24 AM
hey ive tryed what you said to do and when i try to start the game the same thing happens, and the log file folder i created is empty? sorry for writing in caps locks
Are you logged in as an administrator?
greetz,PyroThijs, (Moderator/FAQ author)
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#13
Guest_wishey05_*
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Posted 30 April 2010 - 04:48 PM
yes i have logged in as admin still no joyAre you logged in as an administrator?
#14
pyrothijs
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Posted 01 May 2010 - 12:21 PM
yes i have logged in as admin still no joy
Are you sure the logfile or the EM4 folders aren't set to read only (right click on file --> propreties)?
You could aslo try and download a logfile with text from one of the other CTD topics and replace your empty logfile by one of those.
greetz,PyroThijs, (Moderator/FAQ author)
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#15
Stan
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Posted 17 May 2010 - 08:02 AM
Logfile folder? The game creates a Logfile in your main emergency 4 Directory
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#16
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Posted 27 December 2011 - 12:42 PM
Hey guys could you have a look at my logfile and see what is wrong?
